In February 2021 Rwanda issued amended COVID19 testing protocols for all travellers entering Rwanda including tourists. These protocols are still in place however the Rwanda Development Board have updated their policy regarding the cancellation and postponement of permits and other tourism related products. The May 2021 update is summarised below.
1 - Tourists who wish to postpone any time of tourist permit (low season permit, exclusive package permit or MICE incentive permit) Due to COVID-19 related reasons can postpone their bookings at no extra cost (subject to submission of official documentation) Until December 31st 2022. Such permit modifications can only be allowed twice within the mentioned period and the reschedule will be subject to permit availability. Any exception to this will be handled case by case.
2 - The existing 30 - Days full payment requirement (for tour operators) prior to the clients visit date remains in force for booking not affected by COVID-19. For those bookings rescheduled due to COVID-19, this 30 - Day full payment requirement will apply and only be calculated based on the new visiting date.
3 - Tour Operators whose clients have cancelled will be offered future permit credit that may be used by other clients.
4 - Bookings of permits shall be confirmed subject to availability
5 - Tourist names can only be changed twice up to one day before the visiting date.
6 - A COVID-19 related matter is the only acceptable reason for free reschedule. Other unforeseen circumstance will still be handled on a case-by-case basis.
Extension of promotional rates up to 31st December 2022
African foreign residents promotional rate of $500 USD will be available up to 31st December 2022.
To view the full statement from the RDB please click HERE.
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